Atelier has been outstanding to work with. We mattered as a customer from the very first conversation. Nothing has ever been too much trouble. We met the staff who would be working on our site, so that all were involved in the critical conversations before any development got underway. They listened carefully to what we do as an organisation and what we needed from our website. Jess Sharp, our project manager, has a particular talent for interpreting client aims and guiding decisions in a manner that is supportive and well-informed. Atelier's pricing is very reasonable and they have always been careful to work within our budget. If something is unrealistic, or out of scope, or does not serve our best interests, they will say. Every step of the process is explained clearly and communication is regular, meaning no nasty surprises. We feel that Atelier have real integrity in their practice and deliver a quality service and product. Nothing is ever too much trouble. We are very much looking forward to our lovely new site going live shortly!